- Store Credit/Gift Card Queries
Or for a one stop shop:
To Buy A Gift Card
Visit our in world store. You can find the Customer Service area here.
1. Touch the sign that says “Purchase Gift Card” It will ask you if you would like to purchase a gift card. Say yes. It will then give you the gift card object. Accept it.
2. Wear the Gift Card (it will be in your inventory, you just accepted it, remember!)
3. Select the gift card amount you would like it to be for from the menu that appears on your screen. You can choose a set amount (shown) or choose Other and it will let you put your own amount in.
4. Right Click on the sign and choose Pay. The amount you selected (or entered) will be in the Pay Resident box. Click on the button to pay that amount.
5. Detach the gift card. It is ACTIVE now and you can give it to the recipient. (It will be no copy/no mod.)
If you need assistance with this or any other issue please open a ticket using our Support Portal.
To Buy an Item Using Store Credit/Gift Card
1. Touch the vendor sign of the item you’d like to purchase. Click the “Use Credit” button.
2. Confirm you’d like to purchase using store credit by clicking Yes. Your item will then be delivered.
If you need assistance with this or any other issue please open a ticket using our Support Portal.
Please note: You are able to make direct purchases with a gift card. (only to yourself.) You cannot gift an item to another with a gift card, you can only transfer a gift card to another avatar prior to redeeming.
To Redeem Gift Card
1. Wear the gift card from your inventory
2. Click on the sign that says “Redeem Gift Card” at the customer service area of the mainstore. You can teleport there directly using this link.
3. Click the button that says Redeem on the pop-up box.
4. Local chat will confirm that the gift card amount has now been applied to your Store Credit balance. You can detach and trash the card as the credit is now in your store account.
If you need assistance with this or any other issue please open a ticket using our Support Portal.
Top-up Store Credit
If you’d like to purchase something that is slightly more than your store credit balance it’s very easy to top-up your balance. Simply visit the customer kiosk in the mainstore and pay the sign labelled Store Credit the balance.
For example you want to purchase a chair that is 450l, but you only have 400l in store credit. Pay the Store Credit sign 50l and you will then have 450l in store credit enabling you to purchase the chair completely with store credit.
The Store Credit sign can be found here.